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The Xiaomi Redmi Headphones Neo are designed to deliver immersive wireless audio with advanced noise cancellation, exceptional battery life, and high-quality sound performance. Up to 42dB Adaptive Active Noise Cancellation (ANC) is supported, allowing surrounding distractions such as traffic noise, office chatter, and everyday ambient sounds to be significantly reduced. Audio immersion is enhanced through intelligent adaptive noise control, which automatically adjusts cancellation levels according to the surrounding environment.
Premium sound quality is delivered through a large 40mm titanium-plated dynamic driver that produces deep bass, detailed mids, and crisp highs. Hi-Res Audio certification is included, while USB Audio support enables lossless wired listening when connected to compatible smartphones, laptops, and other devices. Clear communication is maintained through a triple-microphone AI noise reduction system that isolates speech from background noise, ensuring conversations remain intelligible even in busy environments.
Background noise can be reduced by up to 42dB, creating a more focused listening experience. Three selectable ANC levels are provided, while Adaptive ANC automatically adjusts to changing environmental noise conditions.
Three microphones combined with AI-powered algorithms are utilized to distinguish voices from surrounding sounds. Enhanced call clarity is achieved whether calls are made indoors, outdoors, or on public transport.
Wind interference can be minimized at speeds of up to 5m/s, helping voices remain clear during outdoor calls while walking, cycling, or commuting.
A large 40mm driver with a titanium-plated diaphragm is used to deliver powerful bass response, balanced mids, and refined treble for a rich and engaging listening experience.
Hi-Res Audio certification is provided for enhanced sound reproduction. Ultra-clear wired audio can be enjoyed through USB Audio connectivity for greater detail and accuracy.
A minimalist and lightweight design is incorporated to reduce pressure on the head. The over-ear construction is designed for extended listening sessions with improved comfort.
Long-lasting performance is supported with up to 72 hours of playback on a single charge, making the headphones suitable for travel, work, entertainment, and daily use.
Up to 5 hours of playback can be obtained from only 10 minutes of charging, helping uninterrupted listening to be maintained throughout the day.
The Xiaomi Redmi Headphones Neo combine adaptive 42dB active noise cancellation, Hi-Res Audio support, AI-enhanced call clarity, and extended battery performance in a lightweight over-ear design. Powerful 40mm drivers, Bluetooth 5.4 connectivity, fast charging capability, and up to 72 hours of playback make these headphones a practical choice for music, calls, travel, work, and everyday entertainment.
We offer shipping across all Lebanon, facilitated by our dedicated delivery team servicing the Beirut district and through our partnership with Wakilni for orders beyond Beirut.
Upon placing an order, we provide estimated shipping and delivery dates tailored to your item's availability and selected product options. For precise shipping details, kindly reach out to us through the contact information listed in our Contact Us section.
Please be aware that shipping rates may vary depending on the destination.
We operate a 3-day exchange policy, granting you 3 days from receipt of your item to initiate an exchange.
To qualify for an exchange, your item must remain in its original condition, unworn or unused, with tags intact, and in its original sealed packaging. Additionally, you will need to provide a receipt or proof of purchase.
To initiate an exchange, please contact us at admin@961souq.com. Upon approval of your exchange request, we will furnish you with an exchange shipping label along with comprehensive instructions for package return. Please note that exchanges initiated without prior authorization will not be accepted.
Should you encounter any damages or issues upon receiving your order, please inspect the item immediately and notify us promptly. We will swiftly address any defects, damages, or incorrect shipments to ensure your satisfaction.
Certain items are exempt from our exchange policy, including perishable goods (such as headsets, earphones, and network card wifi routers), custom-made products (such as special orders or personalized items), and pre-ordered goods. For queries regarding specific items, please reach out to us.
Unfortunately, we are unable to accommodate exchanges for sale items or gift cards.
The most efficient method to secure the item you desire is to exchange the original item, and upon acceptance of your exchange, proceed with a separate purchase for the desired replacement.
This warranty applies to All Products, purchased from 961 Souq. The warranty covers defects in materials and workmanship under normal use for the period specified at the time of purchase. Warranty periods vary based on the product category.
During the warranty period, 961 Souq will repair or replace, at no charge, any parts that are found to be defective due to faulty materials or poor workmanship. This warranty is valid only for the original purchaser and is non-transferable.
This warranty does not cover:
To make a claim under this warranty:
This warranty is limited to repair or replacement. 961 Souq will not be liable for any indirect, consequential, or incidental damages, including loss of data or loss of profits.
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