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The Xbox Wireless Headset is presented as a high-performance gaming headset designed to deliver an immersive audio experience across Xbox Series X|S, Xbox One, Windows PCs, and Bluetooth-enabled mobile devices. Spatial audio technologies such as Windows Sonic, Dolby Atmos, and DTS Headphone:X are supported, allowing rich depth, clarity, and positional precision to be experienced during gaming sessions. Sound details are reproduced with accuracy, enhancing situational awareness in competitive and story-driven titles. With Dolby Atmos available at no extra cost, a premium surround-sound environment is offered to players seeking a more cinematic level of immersion.
A comfortable and intuitive design is provided through its lightweight frame, adjustable headband, and soft ear cushions that help reduce fatigue during longer gameplay. The rotating earcup dials allow a seamless way to control both volume and game/chat balance without interrupting focus. Communication is improved through auto-mute and voice-isolation technology, enabling cleaner, more natural conversations with teammates. The Xbox Accessories app support allows audio settings to be customized, while Bluetooth connectivity enables music listening or phone calls even while gaming.
Advanced Spatial Audio Support
Windows Sonic, Dolby Atmos, and DTS Headphone:X are supported to allow multidimensional soundscapes to be experienced. Accurate audio positioning helps players track movement and environmental cues more effectively.
Comfort-First Design
A lightweight structure and adjustable headband are used to maintain comfort during marathon gaming sessions. The intuitive rotating dials provide simple control over volume and chat balance.
Voice-Enhancing Chat Technology
Enhanced auto-mute and voice isolation are incorporated to suppress background noise and deliver clearer voice transmission. Communication remains consistent and reliable during intense gameplay.
Customizable Audio Profiles
Through the Xbox Accessories app, equalizer settings, bass boost, auto-mute sensitivity, LED brightness, and mic monitoring can be personalized. A tailored sound profile is created based on individual preferences.
Bluetooth & Multi-Device Connection
Bluetooth 5.3 enables easy pairing with mobile devices or PCs, and simultaneous connection allows communication on a phone while gaming on a console.
Long-Lasting Battery Life
Up to 20 hours of use is supported by the internal rechargeable battery. Quick-charge functionality provides several hours of playback with minimal downtime.
What’s in the box
• Xbox Wireless Headset
System Requirements
For use with Xbox Series X|S, Xbox One, and Windows 10/11 devices. On supported consoles, some voice chat features may require Game Pass Ultimate, Standard, or Core (membership sold separately). Windows 10/11 use requires Bluetooth 4.2+ or compatible USB-C cable (sold separately).
Materials
• Headband: inner steel metal band with foam cushioning
• Ear cushions: oval design with polyurethane leather and foam cushioning
Microphones
• Mic design: bendable boom with dual mics and illuminated LED when mic is on
Speakers
• Speaker size: 40mm
• Speaker material: paper composite diaphragm and neodymium magnet
• Impedance: 32 ohm
• Frequency response: 20Hz – 20kHz
Controls
• Buttons: power/pair, mute
• Game/chat audio balance dial: left earcup
• Volume dial: right earcup
Bluetooth
• Version: 5.3 (A2DP, HFP, HSP)
• Codec: SBC
Battery
Internal rechargeable lithium-ion battery with up to 20 hours of battery life per charge. A 30-minute charge provides about 4 hours of battery life and recharges fully in about 3 hours when the headset is not in use.*
Weight
11 oz (320 g)
Virtual Surround Sound
Supports Spatial Sound technologies including Windows Sonic, Dolby Atmos, and DTS Headphone:X on Xbox Series X|S and Xbox One.*
Xbox Accessories App
Allows adjustments to equalizer settings, bass boost, auto-mute, LED brightness, and mic monitoring.
The Xbox Wireless Headset has been designed to provide a refined audio experience through premium spatial sound, advanced voice features, and comfortable construction. Its long battery life, customizable settings, and multi-device connectivity ensure that it remains a reliable choice for gamers who want strong performance across both console and PC gaming environments.
We offer shipping across all Lebanon, facilitated by our dedicated delivery team servicing the Beirut district and through our partnership with Wakilni for orders beyond Beirut.
Upon placing an order, we provide estimated shipping and delivery dates tailored to your item's availability and selected product options. For precise shipping details, kindly reach out to us through the contact information listed in our Contact Us section.
Please be aware that shipping rates may vary depending on the destination.
We operate a 3-day exchange policy, granting you 3 days from receipt of your item to initiate an exchange.
To qualify for an exchange, your item must remain in its original condition, unworn or unused, with tags intact, and in its original sealed packaging. Additionally, you will need to provide a receipt or proof of purchase.
To initiate an exchange, please contact us at admin@961souq.com. Upon approval of your exchange request, we will furnish you with an exchange shipping label along with comprehensive instructions for package return. Please note that exchanges initiated without prior authorization will not be accepted.
Should you encounter any damages or issues upon receiving your order, please inspect the item immediately and notify us promptly. We will swiftly address any defects, damages, or incorrect shipments to ensure your satisfaction.
Certain items are exempt from our exchange policy, including perishable goods (such as headsets, earphones, and network card wifi routers), custom-made products (such as special orders or personalized items), and pre-ordered goods. For queries regarding specific items, please reach out to us.
Unfortunately, we are unable to accommodate exchanges for sale items or gift cards.
The most efficient method to secure the item you desire is to exchange the original item, and upon acceptance of your exchange, proceed with a separate purchase for the desired replacement.
This warranty applies to All Products, purchased from 961 Souq. The warranty covers defects in materials and workmanship under normal use for the period specified at the time of purchase. Warranty periods vary based on the product category.
During the warranty period, 961 Souq will repair or replace, at no charge, any parts that are found to be defective due to faulty materials or poor workmanship. This warranty is valid only for the original purchaser and is non-transferable.
This warranty does not cover:
To make a claim under this warranty:
This warranty is limited to repair or replacement. 961 Souq will not be liable for any indirect, consequential, or incidental damages, including loss of data or loss of profits.
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