The Tenda HG10 APC xPON ONT is an AC1200 dual-band device for 2.4GHz & 5GHz wireless use, with gigabit networking through 4 x 1000Mbps RJ45 LAN ports. It includes an SC/APC or SC/UPC (optional) port for optical connectivity and features LED indicators for PWR, PON, LOS, LAN, WLAN, and TEL. With 4 x 5 dBi antennas and Max Terminal Linked up to 32 at both 2.4GHz and 5GHz, it’s built for multi-device home or business-style networking where Wi‑Fi performance and wired LAN connectivity both matter. The device supports routing mode and bridge mode access, and it offers local web management and optical power monitors. Connectivity and network behavior are supported by documented WAN connection options including PPPoE, Dynamic IP, Static IP, and Bridge, along with multiple WAN connection support. It supports DHCP server features and DHCP relay functions, plus services such as Dynamic DNS, IGMP Proxy, UPnP, MU-MIMO, and QoS with bandwidth control. For IP support, it lists IPv4 and IPv6, including DHCPv6 and MLD Proxy/MLD Snooping. For security and control, it includes options such as ALG, IP/Port/Mac/URL filtering, port forwarding, DMZ, and DDOS, as well as VPN pass-through modes for PPTP, L2TP, and IPsec. The HG10’s optical operation specifies transmit at 1310nm and receive at 1490nm, with a transmission distance up to 20km max.
Key Features
• AC1200 Dualband Wi‑Fi xPON ONT
• Frequency: 2.4GHz & 5GHz
• 4 x 1000Mbps RJ45 LAN Ports
• 1 x SC/APC or SC/UPC (optional) port
• 1 x TEL Port
• 4 x 5 dBi antennas
• Max Terminal Linked: 32 at both 2.4GHz and 5GHz
• WPS/RESET Button: 1
• LED Indicator: PWR, PON, LOS, LAN, WLAN, TEL
• DHCP Server functions: Server, Client, DHCP Client List, Address Reservation, DHCP Relay
• WAN Connection support: PPPoE, Dynamic IP, Static IP, Bridge (Support Multiple WAN Connection)
• Services: DHCP, Dynamic DNS, IGMP Proxy, UPnP, MU‑MIMO, QOS, Preset, Easymesh
• VPN Pass-through: PPTP, L2TP, Ipsec Pass-through
• Firewall controls: ALG, IP Filter, Port Filter, Mac Filter, URL Filter, Port Forwarding, DMZ, DDOS
• QoS: Bandwidth Control
• IP Version: IPv4, IPv6
• IPv6 services: Radvd, DHCPv6, MLD Proxy, MLD Snooping
• Diagnostics: Ping, Ping6, Tracert, Tracert6
• TR069: ACS, Connection request
• VoIP: Main Proxy, Black Proxy, SIP Advanced, Forward Mode, Speed Dial, Dial Plan, Codec, Hotline, DND, Alarm
• Optical mode: Class B+
• Optical wavelength: Transmit at 1310nm, Receive at 1490nm
• Transmission Distance: 20km Max
• Optical power range: 0.5~5dBm
• External power supply listed: DC 9V / 0.6A; also external power supply DC 12V / 1.0A
Specifications
• Model/Reference: Reference: NETWORK L31
• Product type: APC xPON ONT
• Wireless standard/data rate: Wireless: AC1200
• Speed: Gigabit
• Frequency: 2.4 & 5Ghz (2.4GHz & 5GHz)
• Antenna count: 4
• Antenna: 4 x 5 dBi antennas
• SSIDs: Main SSID at 2.4GHz and 5GHz; 4 Guest SSIDs both at 2.4GHz and 5GHz
• Max Terminal Linked: 32 at both 2.4GHz and 5GHz
• Wireless radio features: Enable/Disable Wireless Radio, WDS Bridge, WMM, Wireless Statistics
• Wireless security: 64/128-bit WEP; WPA/WPA2; WPA-PSK/WPA2-PSK Encryption; Wireless MAC Filtering
• Wireless channel range: 2.4G: CH1-CH13; 5G: CH36-CH48, CH149-CH165
• Supported bandwidth/channel modes: 2.4G: 20M/40M; 5G: 20M/40M/80M
• 2.4G data rates: 11n 300M
• 5G data rates: 11ac 867M
• Transmission power: 2.4G: <20 dBm (EIRP); 5G: <23 dBm (EIRP)
• Interfaces: 1 x SC/APC or SC/UPc (optional) Port; 4 x 1000Mbps RJ45 LAN Ports; 1 x TEL Port; 1 x DC Power Port
• LED Indicator: PWR, PON, LOS, LAN, WLAN, TEL
• Button: 1 x WPS/RESET Button
• Optical mode: Class B+
• Optical wavelength: Transmit at 1310nm; Receive at 1490nm
• Return loss: -60 dB or better
• Transmission distance: 20km Max
• Bandwidth/Power listing: 0.5~5dBm
• TX/RX power values listed: TX Power; RX Power: -28~-8dBm
• GPON standards: ITU G.984.1, ITU G984.2, ITU G984.3, ITU G984.4
• EPON standards: IEEE 802.3 ah
• IEEE standards listed: IEEE 802, 802.1Q, 802.10, IEEE 802.11, 802.3U, 802.3Z
• Bandwidth rates (GPON): Upstream 1.244Gbps Max, Downstream 2.488Gbps Max
• Bandwidth rates (EPON): Upstream 1.244Gbps Max, Downstream 1.244Gbps Max
• External power supply: DC 9V /0.6A (listed); DC 12V /1.0A (listed)
• Power consumption: ≤12w
• Business type/services: TR069, Internet, IPTV, VoIP
• VPN pass-through: PPTP, L2TP, Ipsec Pass-through
• Firewall features: ALG, IP Filter, Port Filter, Mac Filter, URL Filter, Port Forwarding, DMZ, DDOS
• IPv6 features: Radvd, DHCPv6, MLD Proxy, MLD Snooping
• Diagnostics: Ping, Ping6, Tracert, Tracert6
• VoIP features: Main Proxy, Black Proxy, SIP Advanced, Forward Mode, Speed Dial, Dial Plan, Codec, Hotline, DND, Alarm
• Optical/connection note: Interconnection: not compatible with UPC
• End face: Angled 8 degree
• Insertion loss: slightly higher
• Environment: Operation Temperature: 0°c ~ 45°c; Storage Temperature; Operating Humidity: 10% ~ 95% (Non-condensing); Storage Humidity: 5% ~ 90% (Non-condensing)
• Additional environment temperature listed: 40°c ~ 70°c
• Color: Green
• Application: Analog/Video/RF/FTTX
• Certification: CE, RoHS, Anatel
• Dimension: 220.8×141.9×31mm (L×W×H)
• Package contents: 1 x HG10, 1 x Power adapter, 1 x User manual, 1 x RJ45 cable, 1 x RJ11 cable
• Reference: Reference: NETWORK L31
Shipping Policy
We offer shipping across all Lebanon, facilitated by our dedicated delivery team servicing the Beirut district and through our partnership with Wakilni for orders beyond Beirut.
Upon placing an order, we provide estimated shipping and delivery dates tailored to your item's availability and selected product options. For precise shipping details, kindly reach out to us through the contact information listed in our Contact Us section.
Please be aware that shipping rates may vary depending on the destination.
Exchange Policy
We operate a 3-day exchange policy, granting you 3 days from receipt of your item to initiate an exchange.
To qualify for an exchange, your item must remain in its original condition, unworn or unused, with tags intact, and in its original sealed packaging. Additionally, you will need to provide a receipt or proof of purchase.
To initiate an exchange, please contact us at admin@961souq.com. Upon approval of your exchange request, we will furnish you with an exchange shipping label along with comprehensive instructions for package return. Please note that exchanges initiated without prior authorization will not be accepted.
Should you encounter any damages or issues upon receiving your order, please inspect the item immediately and notify us promptly. We will swiftly address any defects, damages, or incorrect shipments to ensure your satisfaction.
Exceptions / Non-exchangeable Items
Certain items are exempt from our exchange policy, including perishable goods (such as headsets, earphones, and network card wifi routers), custom-made products (such as special orders or personalized items), and pre-ordered goods. For queries regarding specific items, please reach out to us.
Unfortunately, we are unable to accommodate exchanges for sale items or gift cards.
Exchanges
The most efficient method to secure the item you desire is to exchange the original item, and upon acceptance of your exchange, proceed with a separate purchase for the desired replacement.
Operational Warranty Terms and Conditions
Warranty Coverage
This warranty applies to All Products, purchased from 961 Souq. The warranty covers defects in materials and workmanship under normal use for the period specified at the time of purchase. Warranty periods vary based on the product category.
What is Covered
During the warranty period, 961 Souq will repair or replace, at no charge, any parts that are found to be defective due
to faulty materials or poor workmanship. This warranty is valid only for the original purchaser and is non-transferable.
What is Not Covered
This warranty does not cover:
- Any Physical Damage, damage due to misuse, abuse, accidents, modifications, or unauthorized repairs.
- Wear and tear from regular usage, including cosmetic damage like scratches or dents.
- Damage caused by power surges, lightning strikes, or electrical malfunctions.
- Products with altered or removed serial numbers.
- Software-related issues
Warranty Claim Process
To make a claim under this warranty:
- Contact admin@961souq.com with proof of purchase and a detailed description of the
issue.
- 961 Souq will assess the product and, if deemed defective, repair or replace
the item at no cost.
Limitations and Exclusions
This warranty is limited to repair or replacement. 961 Souq will not be liable for any
indirect, consequential, or incidental damages, including loss of data or loss of profits.
