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Winning Is Everything
Co-developed with the world’s leading competitive esports players every aspect of the Arctis Prime was meticulously designed with a single goal in mind: victory.
High Fidelity Audio Drivers
Advanced high fidelity audio drivers with the same premium hardware and tuning from the Arctis Pro, calibrated for maximum detail separation at the highest levels of gameplay, so your ears can clearly identify directional cues, distance, and every sound in between.
Audio Frequency Range
Premium speaker drivers with high-density magnets reproduce crystal clear audio up to 40,000 Hz, more than twice the range of typical headsets, so you hear the full extent of every in-game sound.
Lightweight Aluminum Alloy and Steel Construction
Built for extreme durability without additional weight, every component has been carefully designed with the highest-grade lightweight metal components to survive the most intense wear and tear over time.
Noise-Isolating Ear Cushions
Designed for both long-lasting comfort and noise isolation, the premium soft leather-like ear cups allow you to hear less background noise so you can focus on your game.
Discord-Certified ClearCast Microphone
Discord-certified ClearCast microphone uses the same bi-directional design used by aircraft carrier deck crews for superior noise cancellation, so your voice comms are clear and natural when it matters most.
On-Headset Controls
On-headset controls to easily adjust volume on-the-fly and mute the microphone directly on the headset without fumbling with the cable or settings in the heat of battle.
Universal Detachable 3.5mm Cable
Detachable 3.5mm cable is universally compatible with all gaming platforms including PC, Xbox, PlayStation, and Switch, and detachable at both ends for easy transport and cable damage protection.
Speaker Drivers
Microphone
Box Content
We offer shipping across all Lebanon, facilitated by our dedicated delivery team servicing the Beirut district and through our partnership with Wakilni for orders beyond Beirut.
Upon placing an order, we provide estimated shipping and delivery dates tailored to your item's availability and selected product options. For precise shipping details, kindly reach out to us through the contact information listed in our Contact Us section.
Please be aware that shipping rates may vary depending on the destination.
We operate a 3-day exchange policy, granting you 3 days from receipt of your item to initiate an exchange.
To qualify for an exchange, your item must remain in its original condition, unworn or unused, with tags intact, and in its original unsealed packaging. Additionally, you will need to provide a receipt or proof of purchase.
To initiate an exchange, please contact us at admin@961souq.com. Upon approval of your exchange request, we will furnish you with an exchange shipping label along with comprehensive instructions for package return. Please note that exchanges initiated without prior authorization will not be accepted.
Should you encounter any damages or issues upon receiving your order, please inspect the item immediately and notify us promptly. We will swiftly address any defects, damages, or incorrect shipments to ensure your satisfaction.
Certain items are exempt from our exchange policy, including perishable goods (such as headsets, earphones, and network card wifi routers), custom-made products (such as special orders or personalized items), and pre-ordered goods. Additionally, we cannot accept exchanges for hazardous materials, flammable liquids, or gases. For queries regarding specific items, please reach out to us.
Unfortunately, we are unable to accommodate exchanges for sale items or gift cards.
The most efficient method to secure the item you desire is to exchange the original item, and upon acceptance of your exchange, proceed with a separate purchase for the desired replacement.
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