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The Roborock QR 798 Robot Vacuum Cleaner with Mop is designed to provide powerful, automated floor cleaning with advanced vacuuming and mopping technology. Equipped with an impressive 10,000Pa HyperForce suction, dual spinning mops, and intelligent PreciSense® LiDAR navigation, every room can be cleaned with precision while dust, pet hair, debris, and stubborn dirt are effectively removed from carpets and hard floors. Efficient route planning and obstacle avoidance are supported to deliver consistent cleaning throughout the home.
Hands-free maintenance is made possible through the multifunctional dock, where dust is automatically emptied, the water tank is refilled, and the mop is washed and warm-air dried after each cleaning session. Multiple floor maps can be stored for multi-level homes, while customized cleaning schedules, room selection, water flow adjustments, and no-go zones can be managed through the Roborock App. Voice assistant compatibility with Alexa, Google Assistant, and Siri Shortcuts is also supported for convenient smart home integration.
The Roborock QR 798 Robot Vacuum Cleaner with Mop is built for households seeking powerful automated cleaning with minimal maintenance. High-performance suction, intelligent LiDAR navigation, dual spinning mops, advanced obstacle avoidance, and a multifunctional self-cleaning dock are combined to deliver efficient vacuuming and mopping across multiple floor types. Smart app controls, voice assistant compatibility, and comprehensive hands-free features make it a practical solution for maintaining cleaner floors with less daily effort.
We offer shipping across all Lebanon, facilitated by our dedicated delivery team servicing the Beirut district and through our partnership with Wakilni for orders beyond Beirut.
Upon placing an order, we provide estimated shipping and delivery dates tailored to your item's availability and selected product options. For precise shipping details, kindly reach out to us through the contact information listed in our Contact Us section.
Please be aware that shipping rates may vary depending on the destination.
We operate a 3-day exchange policy, granting you 3 days from receipt of your item to initiate an exchange.
To qualify for an exchange, your item must remain in its original condition, unworn or unused, with tags intact, and in its original sealed packaging. Additionally, you will need to provide a receipt or proof of purchase.
To initiate an exchange, please contact us at admin@961souq.com. Upon approval of your exchange request, we will furnish you with an exchange shipping label along with comprehensive instructions for package return. Please note that exchanges initiated without prior authorization will not be accepted.
Should you encounter any damages or issues upon receiving your order, please inspect the item immediately and notify us promptly. We will swiftly address any defects, damages, or incorrect shipments to ensure your satisfaction.
Certain items are exempt from our exchange policy, including perishable goods (such as headsets, earphones, and network card wifi routers), custom-made products (such as special orders or personalized items), and pre-ordered goods. For queries regarding specific items, please reach out to us.
Unfortunately, we are unable to accommodate exchanges for sale items or gift cards.
The most efficient method to secure the item you desire is to exchange the original item, and upon acceptance of your exchange, proceed with a separate purchase for the desired replacement.
This warranty applies to All Products, purchased from 961 Souq. The warranty covers defects in materials and workmanship under normal use for the period specified at the time of purchase. Warranty periods vary based on the product category.
During the warranty period, 961 Souq will repair or replace, at no charge, any parts that are found to be defective due to faulty materials or poor workmanship. This warranty is valid only for the original purchaser and is non-transferable.
This warranty does not cover:
To make a claim under this warranty:
This warranty is limited to repair or replacement. 961 Souq will not be liable for any indirect, consequential, or incidental damages, including loss of data or loss of profits.
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