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The Microsoft HoloLens 2 is a professional mixed reality headset designed to deliver immersive holographic experiences for enterprise, engineering, healthcare, manufacturing, education, and remote collaboration. Advanced see-through waveguide optics are combined with high-resolution 2K 3:2 light engines to create realistic holograms that blend naturally with the physical environment. Eye-based rendering technology is utilized to optimize holographic visuals according to the user's eye position, while an ergonomic design provides comfortable extended wear, even over most prescription glasses.
Powerful spatial computing performance is enabled by the Qualcomm Snapdragon 850 Compute Platform together with a second-generation custom Holographic Processing Unit (HPU). Natural interaction is achieved through fully articulated two-hand tracking, real-time eye tracking, voice commands, and enterprise-grade Windows Hello iris recognition. Real-time spatial mapping, world-scale positional tracking, and Mixed Reality Capture allow digital content to be seamlessly integrated into real-world environments, making the headset ideal for training, visualization, remote assistance, design collaboration, and industrial workflows.
*Licenses are required for Dynamics 365 Remote Assist and Dynamics 365 Guides.
The Microsoft HoloLens 2 is designed to deliver advanced mixed reality capabilities with high-resolution holographic visualization, accurate spatial tracking, natural hand and eye interaction, and enterprise-grade security. Powerful processing, immersive spatial audio, and seamless environment mapping are combined to support professional applications such as remote assistance, industrial training, engineering, healthcare, product visualization, and collaborative workflows. Its comfortable wearable design and comprehensive connectivity make it a dependable solution for organizations seeking next-generation augmented reality technology.
We offer shipping across all Lebanon, facilitated by our dedicated delivery team servicing the Beirut district and through our partnership with Wakilni for orders beyond Beirut.
Upon placing an order, we provide estimated shipping and delivery dates tailored to your item's availability and selected product options. For precise shipping details, kindly reach out to us through the contact information listed in our Contact Us section.
Please be aware that shipping rates may vary depending on the destination.
We operate a 3-day exchange policy, granting you 3 days from receipt of your item to initiate an exchange.
To qualify for an exchange, your item must remain in its original condition, unworn or unused, with tags intact, and in its original sealed packaging. Additionally, you will need to provide a receipt or proof of purchase.
To initiate an exchange, please contact us at admin@961souq.com. Upon approval of your exchange request, we will furnish you with an exchange shipping label along with comprehensive instructions for package return. Please note that exchanges initiated without prior authorization will not be accepted.
Should you encounter any damages or issues upon receiving your order, please inspect the item immediately and notify us promptly. We will swiftly address any defects, damages, or incorrect shipments to ensure your satisfaction.
Certain items are exempt from our exchange policy, including perishable goods (such as headsets, earphones, and network card wifi routers), custom-made products (such as special orders or personalized items), and pre-ordered goods. For queries regarding specific items, please reach out to us.
Unfortunately, we are unable to accommodate exchanges for sale items or gift cards.
The most efficient method to secure the item you desire is to exchange the original item, and upon acceptance of your exchange, proceed with a separate purchase for the desired replacement.
This warranty applies to All Products, purchased from 961 Souq. The warranty covers defects in materials and workmanship under normal use for the period specified at the time of purchase. Warranty periods vary based on the product category.
During the warranty period, 961 Souq will repair or replace, at no charge, any parts that are found to be defective due to faulty materials or poor workmanship. This warranty is valid only for the original purchaser and is non-transferable.
This warranty does not cover:
To make a claim under this warranty:
This warranty is limited to repair or replacement. 961 Souq will not be liable for any indirect, consequential, or incidental damages, including loss of data or loss of profits.
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