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Window cleaning has been transformed through the ECOVACS WINBOT W2 PRO OMNI, where fully automated glass maintenance is enabled through an advanced robotic system combined with a multifunctional portable station. A hands-free cleaning experience is delivered through intelligent automation, ensuring that glass surfaces are maintained with precision, consistency, and minimal user intervention. Designed for modern homes and large glass environments, cleaning efficiency is enhanced through smart navigation and optimized spray technology, while safety and stability are reinforced through multiple hardware and software protection layers.
A powerful cleaning performance is achieved across various glass types, including frameless, floor-to-ceiling, tilted, and small windows. Continuous operation is supported through dual power modes, allowing battery-powered flexibility or direct plug-in usage depending on the environment. Advanced edge detection, intelligent route planning, and adaptive cleaning modes are combined to ensure that even difficult corners and edges are thoroughly cleaned. A quieter operation experience is also maintained through optimized airflow engineering, reducing noise while preserving strong suction performance.
A fully automated glass cleaning solution is provided through a combination of intelligent navigation, high suction stability, and multi-layer safety engineering. Consistent and efficient window maintenance is achieved across multiple surface types, while advanced spray technology and smart route planning ensure thorough cleaning performance. Hands-free operation is supported through a portable station and app-based controls, making routine window care significantly more convenient and reliable in everyday use.
We offer shipping across all Lebanon, facilitated by our dedicated delivery team servicing the Beirut district and through our partnership with Wakilni for orders beyond Beirut.
Upon placing an order, we provide estimated shipping and delivery dates tailored to your item's availability and selected product options. For precise shipping details, kindly reach out to us through the contact information listed in our Contact Us section.
Please be aware that shipping rates may vary depending on the destination.
We operate a 3-day exchange policy, granting you 3 days from receipt of your item to initiate an exchange.
To qualify for an exchange, your item must remain in its original condition, unworn or unused, with tags intact, and in its original sealed packaging. Additionally, you will need to provide a receipt or proof of purchase.
To initiate an exchange, please contact us at admin@961souq.com. Upon approval of your exchange request, we will furnish you with an exchange shipping label along with comprehensive instructions for package return. Please note that exchanges initiated without prior authorization will not be accepted.
Should you encounter any damages or issues upon receiving your order, please inspect the item immediately and notify us promptly. We will swiftly address any defects, damages, or incorrect shipments to ensure your satisfaction.
Certain items are exempt from our exchange policy, including perishable goods (such as headsets, earphones, and network card wifi routers), custom-made products (such as special orders or personalized items), and pre-ordered goods. For queries regarding specific items, please reach out to us.
Unfortunately, we are unable to accommodate exchanges for sale items or gift cards.
The most efficient method to secure the item you desire is to exchange the original item, and upon acceptance of your exchange, proceed with a separate purchase for the desired replacement.
This warranty applies to All Products, purchased from 961 Souq. The warranty covers defects in materials and workmanship under normal use for the period specified at the time of purchase. Warranty periods vary based on the product category.
During the warranty period, 961 Souq will repair or replace, at no charge, any parts that are found to be defective due to faulty materials or poor workmanship. This warranty is valid only for the original purchaser and is non-transferable.
This warranty does not cover:
To make a claim under this warranty:
This warranty is limited to repair or replacement. 961 Souq will not be liable for any indirect, consequential, or incidental damages, including loss of data or loss of profits.
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