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The Dreame X60 Max Ultra Complete Robot Vacuum is engineered as a next-generation all-in-one cleaning system, where advanced automation and powerful performance are combined to deliver a fully hands-free home cleaning experience. Designed with a 3.13-inch (7.95cm) ultra-slim profile, it is effortlessly guided under beds, sofas, and low-clearance furniture while maintaining precise 360° smart mapping. Enhanced with dual AI cameras and proactive light detection, more than 280 object types are recognized and avoided, ensuring uninterrupted and efficient navigation even in complex or cluttered environments.
A powerful cleaning system is delivered through its 35,000Pa Vormax™ suction, allowing dust, debris, pet hair, and fine particles to be lifted from both hard floors and carpets with exceptional efficiency. The intelligent mopping system is supported by heated water cleaning and high-speed rotation, where grime, grease, and stubborn stains are dissolved and removed effectively. Additionally, the system is designed to revisit missed areas automatically, ensuring complete coverage without manual intervention.
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A fully integrated cleaning solution is delivered through the Dreame X60 Max Ultra Complete, where intelligent navigation, extreme suction power, and automated maintenance systems are combined. High-performance vacuuming and advanced mopping are supported by AI-driven detection and adaptive cleaning, ensuring consistent results across مختلف floor types. A complete hands-free experience is achieved, making it suitable for modern homes requiring powerful, precise, and low-effort cleaning.
We offer shipping across all Lebanon, facilitated by our dedicated delivery team servicing the Beirut district and through our partnership with Wakilni for orders beyond Beirut.
Upon placing an order, we provide estimated shipping and delivery dates tailored to your item's availability and selected product options. For precise shipping details, kindly reach out to us through the contact information listed in our Contact Us section.
Please be aware that shipping rates may vary depending on the destination.
We operate a 3-day exchange policy, granting you 3 days from receipt of your item to initiate an exchange.
To qualify for an exchange, your item must remain in its original condition, unworn or unused, with tags intact, and in its original sealed packaging. Additionally, you will need to provide a receipt or proof of purchase.
To initiate an exchange, please contact us at admin@961souq.com. Upon approval of your exchange request, we will furnish you with an exchange shipping label along with comprehensive instructions for package return. Please note that exchanges initiated without prior authorization will not be accepted.
Should you encounter any damages or issues upon receiving your order, please inspect the item immediately and notify us promptly. We will swiftly address any defects, damages, or incorrect shipments to ensure your satisfaction.
Certain items are exempt from our exchange policy, including perishable goods (such as headsets, earphones, and network card wifi routers), custom-made products (such as special orders or personalized items), and pre-ordered goods. For queries regarding specific items, please reach out to us.
Unfortunately, we are unable to accommodate exchanges for sale items or gift cards.
The most efficient method to secure the item you desire is to exchange the original item, and upon acceptance of your exchange, proceed with a separate purchase for the desired replacement.
This warranty applies to All Products, purchased from 961 Souq. The warranty covers defects in materials and workmanship under normal use for the period specified at the time of purchase. Warranty periods vary based on the product category.
During the warranty period, 961 Souq will repair or replace, at no charge, any parts that are found to be defective due to faulty materials or poor workmanship. This warranty is valid only for the original purchaser and is non-transferable.
This warranty does not cover:
To make a claim under this warranty:
This warranty is limited to repair or replacement. 961 Souq will not be liable for any indirect, consequential, or incidental damages, including loss of data or loss of profits.
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