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The Dreame D20 Plus Robot Vacuum & Mop has been designed to deliver powerful automated cleaning with advanced navigation, strong suction performance, and extended hands-free maintenance. A 13,000Pa Vormax™ suction system is integrated to ensure effective removal of dust, crumbs, and hair from both carpets and hard floors, while the HyperStream™ Detangling DuoBrush has been engineered to reduce hair tangling during operation. A spacious 5L dust bag inside the auto-empty base station allows up to 150 days of hands-off dust collection, making routine maintenance minimal and convenient.
Smart Pathfinder™ Navigation is utilized to enable accurate mapping and efficient route planning throughout the home. Cleaning performance is further enhanced with the combined vacuum and mop functionality, where adjustable moisture levels are provided for different surface needs. Control is supported through the Dreamehome app and popular voice assistants, allowing cleaning routines to be scheduled, customized, and monitored easily. Reliable battery capacity ensures extended cleaning coverage, while automatic recharge and resume functionality keeps cleaning uninterrupted.
13,000Pa Vormax™ Suction Power
Strong suction performance has been implemented to ensure deep pickup of dust, hair, and large particles across multiple surfaces. Five adjustable suction levels are provided for customized cleaning control.
150 Days Hands-Free Dust Collection
A 5L dust bag capacity inside the auto-empty station enables long-term debris storage, reducing frequent maintenance requirements and supporting a cleaner environment with minimal intervention.
HyperStream™ Detangling DuoBrush
Two specialized brush structures have been combined to lift debris efficiently while minimizing hair tangles. Carpet fibers and floor gaps are cleaned thoroughly with improved airflow guidance.
2-in-1 Vacuum and Mop Functionality
Simultaneous vacuuming and mopping are supported, allowing both dry debris and light wet messes to be handled in a single cleaning cycle.
Smart Pathfinder™ Navigation System
Multiple sensors are used for accurate mapping, obstacle awareness, and efficient movement across rooms with optimized coverage.
App and Voice Control Compatibility
Cleaning schedules, room selection, and suction adjustments can be managed through the Dreamehome app or voice assistants including Alexa, Siri, and Google Home.
Automatic Recharge and Resume
When battery levels become low, the robot vacuum automatically returns to the charging station and resumes cleaning once sufficient power is restored.
Product Name: D20 Plus
Robot Vacuum Dimensions: 13.8 × 13.8 × 3.8 in
Base Station Dimensions: 17.3 × 11.7 × 17.8 in
Robot Vacuum Weight: 7.7 lbs
Base Station Weight: 8.6 lbs
Maximum Suction: 13,000Pa
Extending Side Brush: ×
Main Brush Type: HyperStream™ Detangling DuoBrush
Mop Type: Detachable Mop Pad
Water Tank Capacity: 350ml
Dust Box Capacity: 500ml
Dust Bag Capacity: 5L
Obstacle Avoidance: 0.79 in
Third-Party Voice Control: √
Battery Capacity: 5,200mAh
The Dreame D20 Plus Robot Vacuum & Mop has been developed to support efficient automated cleaning through strong suction performance, intelligent navigation, and extended hands-free dust management. Combined vacuuming and mopping capability, smart app integration, and voice assistant compatibility make it suitable for modern households seeking reliable daily floor care with reduced maintenance effort.
We offer shipping across all Lebanon, facilitated by our dedicated delivery team servicing the Beirut district and through our partnership with Wakilni for orders beyond Beirut.
Upon placing an order, we provide estimated shipping and delivery dates tailored to your item's availability and selected product options. For precise shipping details, kindly reach out to us through the contact information listed in our Contact Us section.
Please be aware that shipping rates may vary depending on the destination.
We operate a 3-day exchange policy, granting you 3 days from receipt of your item to initiate an exchange.
To qualify for an exchange, your item must remain in its original condition, unworn or unused, with tags intact, and in its original sealed packaging. Additionally, you will need to provide a receipt or proof of purchase.
To initiate an exchange, please contact us at admin@961souq.com. Upon approval of your exchange request, we will furnish you with an exchange shipping label along with comprehensive instructions for package return. Please note that exchanges initiated without prior authorization will not be accepted.
Should you encounter any damages or issues upon receiving your order, please inspect the item immediately and notify us promptly. We will swiftly address any defects, damages, or incorrect shipments to ensure your satisfaction.
Certain items are exempt from our exchange policy, including perishable goods (such as headsets, earphones, and network card wifi routers), custom-made products (such as special orders or personalized items), and pre-ordered goods. For queries regarding specific items, please reach out to us.
Unfortunately, we are unable to accommodate exchanges for sale items or gift cards.
The most efficient method to secure the item you desire is to exchange the original item, and upon acceptance of your exchange, proceed with a separate purchase for the desired replacement.
This warranty applies to All Products, purchased from 961 Souq. The warranty covers defects in materials and workmanship under normal use for the period specified at the time of purchase. Warranty periods vary based on the product category.
During the warranty period, 961 Souq will repair or replace, at no charge, any parts that are found to be defective due to faulty materials or poor workmanship. This warranty is valid only for the original purchaser and is non-transferable.
This warranty does not cover:
To make a claim under this warranty:
This warranty is limited to repair or replacement. 961 Souq will not be liable for any indirect, consequential, or incidental damages, including loss of data or loss of profits.
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